Impact reports and annual reports—I explain the difference here—are storytelling tools, credibility builders, and ways to deepen trust with your donors, partners, and community. When done right, they turn data and stories into a clear reason for continued support.
Stuck on how to get started writing your impact report? You’re not alone. This post outlines the core content your nonprofit should include—what to say, how to structure it, and what your readers actually want to read.
Letter from the CEO
A letter from your CEO or Executive Director sets the tone, reinforces leadership, and connects emotionally with your audience.
Welcome readers and introduce the purpose of the report
Highlight key accomplishments from the year (especially for annual reports)
Thank donors, volunteers, staff, and other stakeholders
Share your vision for the future and what’s next
Key Statistics and Data Points
Numbers tell a powerful story—especially when presented in a visual, digestible way. This section is perfect for capturing high-level impact at a glance.
Include “by the numbers” highlights to show your reach and results
Use percentages, dollar amounts, and figures tied to your mission
Format it with icons or infographics for visual appeal
These elements are great for being repurposed into social media posts
Stories of Impact
Personal stories connect emotionally and bring your report to life. Feature real people whose lives have been changed by your work.
Share 2–3 short, compelling stories about individuals or families you’ve helped
Include photos of those featured (with permission)
Write in a conversational, narrative tone to engage the reader
Organization-Specific Highlights
Your organization is unique—make space in the report to highlight the programs, partnerships, or initiatives that define your work.
Showcase partner organizations you collaborated with
Shine a light on your volunteer program or standout volunteers
Recap major events, campaigns, or milestones from the year
Tailor this section to what’s most relevant to your nonprofit’s work
Call to Action
End your impact report by guiding people to their next step. You’ve inspired them—now let them act.
Invite readers to donate, volunteer, or spread the word
Link to your website, donation page, and social media platforms
Other Great Elements to Include
You may want to include some (or all) of the following to round out your nonprofit annual report or impact report:
Mission and Vision Statements – These provide context and clarity.
Testimonials or Quotes – First-person voices from your community add authenticity.
Timeline – If you’re celebrating an anniversary a timeline is a great way to share your impact over the years.
Thank Yous – A brief acknowledgment section or list of names recognizes those who support your work behind the scenes.
Basic Financial Overview – Consider a simple revenue/expense breakdown.
An effective nonprofit impact report doesn’t just share what you did—it shows why it mattered. By combining heartfelt stories, transparent data, and gratitude, you’ll create a piece that informs, inspires, and invites deeper support. Include these essentials to make your impact report something your community will read—and remember.